At 8game, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Philippine Data Privacy Act of 2012.
All data transmitted between your device and 8game is protected with industry-standard 256-bit SSL encryption, keeping your personal and financial information secure at all times.
8game complies fully with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC).
8game does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve your 8game experience.
You have the right to access, correct, delete, and port your personal data held by 8game. You may also object to or restrict certain types of data processing at any time.
8game uses cookies and similar technologies only to improve platform performance and personalize your experience. You can manage cookie preferences through your browser settings.
Identity verification data collected during KYC is processed strictly for regulatory compliance purposes under PAGCOR guidelines and Philippine anti-money laundering laws.
This Privacy Policy ("Policy") describes how 8game ("8game," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the 8game website, mobile platform, and all associated gaming services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. It should be read together with our Terms & Conditions.
By registering an account on 8game, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Important: If you do not agree with any part of this Privacy Policy, you must not use the 8game Platform. You may contact us at any time to withdraw consent, subject to the limitations described in Section 11.
8game is the data controller responsible for your personal data collected through the Platform. As data controller, 8game determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.
8game operates under PAGCOR regulatory guidelines and is subject to the oversight of the National Privacy Commission of the Philippines with respect to data privacy matters.
For all data privacy inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
8game collects the following categories of personal data from players and platform users:
Note: 8game does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance (e.g., self-exclusion records).
8game collects your personal data through the following means:
8game processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your 8game account; processing login and authentication. |
| Gaming Services | Enabling access to slots, live casino, bingo, arcade, Teen Patti, and all other 8game games. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. |
| KYC & Age Verification | Verifying your identity and confirming you meet the 21+ age requirement under Philippine law. |
| Regulatory Compliance | Meeting obligations under PAGCOR guidelines, the DPA, and Philippine AML legislation. |
| Responsible Gaming | Administering deposit limits, self-exclusion, session reminders, and player protection tools. |
| Customer Support | Responding to your inquiries, complaints, and support requests via live chat and email. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, and Terms violations. |
| Platform Improvement | Analyzing usage patterns to improve Platform performance, features, and user experience. |
| Marketing | Sending promotional offers and updates where you have given explicit consent (opt-out available). |
Under the Philippine Data Privacy Act, 8game processes your personal data on the following legal bases:
8game does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom 8game shares personal data are required to process such data only for the specified purpose and in accordance with applicable Philippine data privacy laws. 8game does not authorize any third party to use your personal data for their own independent purposes.
8game uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8game Platform. 8game does not use cookies to serve third-party advertising.
Cookie Tip: Most browsers allow you to view, manage, and delete cookies through the browser's settings or preferences menu. Refer to your browser's help documentation for specific instructions.
8game retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, 8game will securely delete or anonymize your personal data in accordance with its data disposal procedures.
8game implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 8game takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 8game login credentials and for notifying us immediately if you suspect unauthorized access to your account.
Security Reminder: 8game will never ask for your password via email, SMS, or live chat. If you receive such a request, please report it to our support team immediately at [email protected].
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8game:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. 8game will respond to all verified data subject requests within fifteen (15) business days. We may require proof of identity before processing your request.
Please note that certain rights may be limited where 8game is required to retain or process your data to comply with legal obligations, including PAGCOR regulations and Philippine AML laws.
The 8game Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 8game does not knowingly collect personal data from individuals under the age of 21.
If 8game becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and return any deposits at our discretion. If you believe a minor has registered on the 8game Platform, please contact us immediately at [email protected].
Age Restriction: 8game enforces a strict 21+ policy. Age verification is conducted during the KYC process for all registered players. Providing false date of birth information is a violation of our Terms & Conditions and may result in permanent account closure.
In certain circumstances, 8game may transfer your personal data to service providers or partners located outside the Philippines, including game content providers and cloud infrastructure operators. Any such cross-border transfer of personal data will only be made where:
8game will not transfer your personal data internationally in a manner that undermines your rights under the Philippine Data Privacy Act.
8game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
The "Last updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the 8game Platform after the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how 8game protects your data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8game, please contact our Data Protection Officer:
8game aims to respond to all data privacy requests within fifteen (15) business days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaints process is available through official Philippine government channels.
Response Commitment: Our Data Protection Officer reviews all privacy requests personally. For urgent matters involving potential unauthorized access to your account data, please use the 24/7 live chat function for the fastest response.