At 8game, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to enjoy our platform responsibly — because your well-being always comes first.
8game takes responsible gaming seriously. We operate under PAGCOR regulatory guidelines and have built a comprehensive set of player protection tools directly into our platform. Whether you're playing slots in Manila, bingo in Cebu, or live casino games in Davao — 8game is designed to keep you in control at all times.
8game enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Age verification is conducted during KYC for every registered account — no exceptions.
Set daily, weekly, or monthly deposit limits on your 8game account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
If you feel you need a break, 8game's self-exclusion feature lets you temporarily or permanently suspend your account. Self-exclusion periods range from 30 days to permanent closure — your choice, your control.
8game can send you session time alerts to remind you how long you've been playing. Set your preferred reminder interval in your account settings to stay aware of your gaming time.
Access your full gaming and transaction history at any time through your 8game account dashboard. Transparency about your activity is a key part of responsible gaming.
Our responsible gaming support team is available 24/7 via live chat. If you or someone you know needs help with problem gambling, our team can connect you with the right resources.
8game provides a full suite of self-management tools accessible directly from your account settings. These tools are designed to give you complete control over your gaming activity — no waiting, no complicated processes.
Cap your daily, weekly, or monthly deposits in Philippine Peso (₱). Reductions apply instantly; increases require a 7-day review period to protect you from impulsive decisions.
Set a maximum amount you're willing to lose over a defined period. Once your loss limit is reached, 8game will automatically pause your gaming session for that period.
Take a short break from 8game with a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on the platform.
Choose to permanently close your 8game account. This action is irreversible and will be shared with PAGCOR's self-exclusion registry where applicable under Philippine regulations.
Gambling is meant to be an enjoyable form of entertainment — not a source of stress, financial hardship, or relationship problems. It's important to recognize the warning signs of problem gambling early. Ask yourself honestly: do any of the following apply to you?
If you answered yes to two or more of the above, we strongly encourage you to use 8game's self-exclusion tools and reach out to our support team or a professional counseling service. There is no shame in asking for help — it is the responsible thing to do.
Keeping your gaming experience positive and within healthy boundaries is easier when you follow a few simple guidelines. Here's how 8game recommends you approach gaming responsibly:
8game operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation), the government agency responsible for licensing and regulating online gaming in the Philippines. Our responsible gaming program is built in alignment with PAGCOR's player protection standards.
8game is operated under PAGCOR regulatory guidelines. PAGCOR sets the standards for responsible gaming practices that all licensed Philippine online gaming operators must follow, including age verification, self-exclusion registries, and player fund protection.
Players who choose permanent self-exclusion on 8game may have their exclusion recorded with PAGCOR's self-exclusion registry, which helps prevent access to other licensed gaming platforms in the Philippines. Contact our support team for more information on this process.
Player funds held in 8game accounts are kept separate from operational funds in accordance with PAGCOR requirements. This ensures that your deposited balance — whether via GCash, PayMaya, BPI, BDO, or Metrobank — is protected and available for withdrawal at any time.
Gambling involves financial risk and is not a guaranteed way to make money. Only gamble with money you can afford to lose. If gambling is causing you financial stress, relationship problems, or emotional distress, please use 8game's self-exclusion tools or contact our support team immediately. Help is always available — you are not alone.
If you or someone you know is struggling with problem gambling, reaching out is the bravest and most important step. 8game's support team is available 24/7, and there are professional resources available across the Philippines to help.
Our responsible gaming support agents are available 24 hours a day, 7 days a week via the live chat function on the 8game platform. They can help you activate self-exclusion, set limits, or simply talk through your concerns — confidentially and without judgment.
For non-urgent responsible gaming inquiries, account limit requests, or self-exclusion assistance, you can reach our dedicated support team by email. We aim to respond to all responsible gaming emails within 24 hours.
For players in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines, professional counseling services for problem gambling are available through government health agencies and accredited mental health practitioners. Ask our support team for guidance on finding local resources.